Evaluation

Testimonials:

Stories from our customers


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Checkout below what our clients are saying about us.

5.0 average from 128
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Apr 30, 2025
Swastika
Objet : Plainte concernant un service à la clientèle inacceptable – TJTax À qui de droit, Je me permets de vous écrire pour exprimer ma profonde insatisfaction à l’égard du service que j’ai reçu de TJTax. Mon expérience avec votre entreprise a été extrêmement décevante et frustrante, et je me sens obligée de faire entendre ma voix afin d’éviter que d’autres clients vivent la même chose. Tout d’abord, j’ai été choquéede constater qu’on me demande de payer avant même d’avoir accès au travail que j’ai commandé. Il est inacceptable d’exiger un paiement sans offrir au préalable un minimum de transparence ou un aperçu du service rendu. Ce procédé manque clairement de professionnalisme et de respect envers le client. Pire encore, malgré plusieurs appels téléphoniques de ma part pour obtenir le code nécessaire à l’ouverture de mon dossier, je n’ai toujours reçu aucun retour concret de votre part. Cette absence totale de suivi démontre un manque flagrant de service à la clientèle, ce qui est inacceptable pour une entreprise qui se dit professionnelle. Je déconseille fortement TJTax à tout futur client, à moins que des changements significatifs ne soient apportés dans la façon dont vous traitez vos clients. Je vous demande de régler cette situation dans les plus brefs délais, notamment en me fournissant l’accès à mon dossier ou en procédant à un remboursement complet. Dans l’attente d’une réponse rapide et d’un dénouement satisfaisant
J
Mar 17, 2025
Jevika
Thank you again for the service, I been filling my tax with the company for 3years now, and have always been very satisfied. Cindy is very efficient and fast in responding to all the questions. Thank you again for the great service.
A
Mar 11, 2025
Adrienne Hurley
It's been 4 years since my last review and 5 years since I started relying on TJ Tax to handle all of my tax matters. Every year without fail they have been speedy, thoughtful, and thorough. Everyone at the office and the couriers have always been kind and helpful. I appreciate the pick up and delivery service. Thank you all, you're the best!
T
Sep 13, 2024
Tamara Millar
Been with this beautiful power couple for many years now. I love how Cindy and Thomas have always gone out of their way to make sure I fully understand every part of my returns. They are like family in how they treat everyone with love,respect and always put a personal spin on every encounter.. will definitely recommend tjtax to anyone searching to have their taxes done.
D
Mar 25, 2024
Daniela
Team is very efficient, professional, and quick to respond. After disappointing experiences with other accountants, we couldn't be more grateful to have found TJ Tax. They took the time to listen to our concerns and understand the complexities of our financial situation. Highly recommend!!!
H
Mar 24, 2024
Heather Daniels
Always fast, friendly, and accurate results. A pleasure dealing with everyone and quick response to inquiries. I know that our family is in good hands and always appreciate their hard work and dedication.
W
Mar 22, 2024
Wayne McKillop
Absolutlly amazing service from TJ Tax. This is my second year with TJ and I am certainly enjoying the peace of mind provided. They are very fast in responding to online questions. Done and done! Thank you Tax Team!
M
Mar 20, 2024
Mya Nicole
TJ tax is amazing, my husband and I have been going to them for about 4 years now and we have never been disappointed. Cindy is usually the one to do my taxes and always makes sure I receive the most accurate refund. They are also extremely fast, last year I sent my taxes by email and they had them finished the same day. On top of all that I’m self employed which I’m sure is more work. Amazing amazing amazing, I’ve sent all my family and friends there with no disappointments. Definitely recommend!
S
Oct 24, 2023
Steve Cairns
Cindy, our TJtax representative, was very friendly, highly professional, knowledgeable and efficient when providing an estimate and strategies to best manage taxes arising from a capital gains income. Thank you!
S
Apr 25, 2023
Simone
J'ai fait faire mes rapports d'impôt chez TJtax pour la 1re fois cette année. C'est un travail soigné remarquable dans un monde ou tout est fait à moitié. Le service est très rapide et courtois. J'ai beaucoup apprécié le service de cueillette et livraison car je me déplace avec difficulté. Bravo pour du travail bien fait.
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